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Yes! We will pick you up at the airport and drop you off upon return. To get you to a quick start we pick you up in the same vehicle you are renting.

Your personal insurance serves as the primary coverage in the event of an accident. We will work directly with your insurance company for damages. Though most credit cards provide Loss Damage Waiver it serves only as secondary coverage.

Yes we do. Our deductible ranges from $500-$2500 depending on type of vehicle.

We request a deposit to cover any incidental that may occur. Depending on card being used an authorization hold is placed up to $500.00. The hold or deposit is released upon return pending terms of contract.

We allow all Sport Utility vehicles and minivans to go to St. John. We do not allow any sedans to be taken on the ferry to St. John.

While we work within our operating hours, we understand things happen. If you need assistance outside of our operating hours, please contact us. A fee may apply.

Cancellation is free up to 72 hours prior to your reservation. A cancellation fee of $150 may be charged for cancellation less than 72hrs and for all no shows.

In addition to the base rental rate, the following fees apply:

• Government Surcharge: $5.00 per day
• Vehicle Licensing Fee: $5.00 per day
• Facility Fee: 7%

The Vehicle Deductible Waiver (VDW) is an optional add-on offered that helps reduce or eliminate your financial responsibility up to $2,500.00 or up to your insurance deductible amount whichever is lower, if the rental vehicle's bodywork is damaged during your rental period. It's important to note that a VDW is not insurance and rather, it's an agreement where the rental company waives its right to charge you for certain damages. The following are not covered under the VDW: Tires, windows, mirrors, keys or the undercarriage, nor does it cover personal injuries or damage to personal belongings. Additionally, engaging in prohibited activities, such as reckless driving or driving under the influence, can void the waiver. Before purchasing a VDW, it's advisable to review your existing auto insurance or credit card benefits, as you may already provide coverage for rental car damages.However, if you are using  a debit card or you are an international traveller purchasing the VDW is mandatory. The daily rate is $24.99.

Yes, we offer several optional services to enhance your rental experience:

• Child Seats: $10 per day, with a maximum charge of $50
• Additional Driver: $5.00 per day, with a maximum charge of $30 (spouses can be added at no extra cost)
• Roadside Assistance: $5.99 per day, with a maximum charge of $50
• VDW (Vehicle Deductible Waiver) $24.99 per day

No, the VDW is not insurance. It is a waiver that reduces or eliminates your financial liability for damage to the rental vehicle, subject to the terms of the rental agreement. Without the VDW, you could be responsible for the full cost of any damage.

If you're paying with a major credit card that offers rental car coverage, you may have the option to decline the VDW. However, it's essential to verify your card's coverage details beforehand. For payments made with debit cards, check cards, or cash, purchasing the VDW is mandatory.

You can add an additional driver during the reservation process or at the rental counter. The fee is $5.00 per day, capped at $30. Spouses can be added as additional drivers at no extra charge.

Our roadside assistance covers services such as towing, flat tire changes, jump-starts, and lockout assistance. This optional service is available for $5.99 per day, with a maximum charge of $50 per rental period.

Yes, we offer child seats at $10 per day, with a maximum charge of $50 per rental. It's advisable to request a child seat in advance to ensure availability.